Published 15 days ago

Scottish Power to pay out £1.5m after overcharging 1,700 households

Scottish Power will pay £1.5 million in refunds to 1699 customers overcharging during the energy crisis.
The overcharging occurred across 11 price cap periods from 2015 to 2023, affecting direct debit customers.
Only those paying by standard credit or on receiving a bill should have been charged the higher rate.

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The Guardian

Scottish Power to pay out £1.5m after overcharging 1,700 households

Supplier mistakenly charged direct debit customers at rate meant for those who pay when they get billsBusiness live – latest updatesScottish Power is to pay £1.5m in refunds and compensation after overcharging nearly 1,700 households at the height of the energy crisis and in previous years, paying out an average of £294 to each customer.The energy regulator, Ofgem, said it agreed the redress package with the supplier after it confirmed that, bet…

16 days ago·London, United Kingdom

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Daily Express

Energy provider to pay £1.5 million to customers after overcharging

The energy firm charged 1,699 direct debit customers a higher rate between 2015 and 2023.

16 days ago·United Kingdom

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The Sun

Scottish Power repays £1.5million to customers for overcharging on bills

SCOTTISH Power has repaid £1.5million to customers who were overcharged on their energy bills. Regulator Ofgem said compensation was paid to customers who were charged above the price cap during the height of the energy crisis. PA:Press AssociationScottish Power is to pay more £1.5million to customers who were overcharged[/caption] The energy price cap works by setting a limit on the maximum amount suppliers can charge for each unit of gas and e…

16 days ago·United Kingdom

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Shropshire Star

Scottish Power to pay £1.5 million for overcharging customers

Scottish Power is to pay customers £1.5 million in refunds and compensation after it charged them above the price cap during the height of the energy crisis.

16 days ago·Ketley, United Kingdom

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