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Santander AI Partnership Launches New Era of Smarter Banking

Summary by Coinfomania
Santander, one of Spain’s biggest banks, is taking a big step into the future. The bank has teamed up with OpenAI to use ChatGPT Enterprise, giving nearly 15,000 employees new AI tools to help them work smarter. By the end of the year, that number could grow to 30,000. The goal? To make AI a natural part of how the bank works, from helping customers to improving daily operations. Changing the Way the Bank Works Santander isn’t just adding new te…
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Today 15,000 Santander employees already use ChatGPT Enterprise. The goal is to reach 30,000 (15% of the global workforce) before the end of the year.

Banco Santander has signed an agreement with OpenAI, the creation company of ChatGPT, to strengthen its artificial intelligence capabilities and become a "native bank in AI", as detailed in a statement by its Data Officer and AI, Ricardo Martín Manjón.

The entity intends to turn its work models around by applying disruptive technologies. Around 15,000 employees from Europe and America already use ChatGPT Enterprise in their day-to-day lives. Read

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Expansión broke the news in on Tuesday, August 12, 2025.
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