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Salesforce suffers global outage amid Dreamforce shindig
Salesforce said increased load on a core system component limited request processing, leaving customers with delays, errors and blocked support cases.
- On Sept 16, 2026, Salesforce suffered a global outage affecting hundreds of instances across the USA, Japan, India, France, and Germany, causing severe delays and intermittent errors for customers worldwide.
- The outage occurred as Salesforce kicked off its annual Dreamforce conference in San Francisco yesterday, hosting more than 40,000 in-person attendees and in excess of 200,000 people registered online.
- Investigation by Salesforce indicated that 'requests are stalling while waiting on a response from an internal login service, which is using up available server resources,' while also affecting support case creation.
- The company is testing a fix on one instance after identifying increased load on a core system component limited capacity, and it is 'no longer pursuing restarts as a path to remediation.'
- Because Dreamforce acts as a primary marketing tool for the SaaS vendor, the roughly three-hour disruption created significant inconvenience, though the issue resolved before most of the United States woke up.
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18 Articles
18 Articles
Salesforce suffered a massive outage that lasted more than seven hours before the systems came back online a few hours ago.
Coverage Details
Total News Sources18
Leaning Left1Leaning Right1Center3Last UpdatedBias Distribution60% Center
Bias Distribution
- 60% of the sources are Center
60% Center
L 20%
C 60%
R 20%
Factuality
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