Salesforce Might Pay $2 Billion for This AI Company. Is the SaaSpocalypse Finally Over?
The startup abandoned a $125 million Series C after signing a term sheet, as Salesforce acquisition talks continued and the deal remained uncertain.
- Listen Labs walked away from a signed $125 million Series C term sheet valued at $1.5 billion, led by Menlo Ventures, to pursue acquisition discussions with Salesforce around a $2 billion valuation. Walking away from a signed term sheet is rare in venture capital and generally frowned upon by VCs.
- Competitor Simile's $200 million Series B at a $2 billion valuation in late July likely set a new benchmark for the market research AI space. Listen Labs' earlier $500 million valuation had stalled when a financing round failed to close earlier this year.
- Listen Labs generates about $30 million in annualized revenue, roughly three times that of Simile, serving Fortune 500 clients including Microsoft, Anthropic, and Canva. The startup's voice AI technology automates customer interviews over audio and video, reducing research timelines and costs.
- Salesforce's pursuit of Listen Labs reflects the CRM giant's push to strengthen AI capabilities for enterprise agents, though acquisition talks remain unfinalized and may not result in a deal. The company may determine that a 67 times revenue multiple valuation is too steep.
- Listen Labs was cofounded in 2023 by Florian Juengermann, a former German competitive programming champion, and Alfred Wahlforss, who previously founded staffing startup Bemlo. If Salesforce talks collapse, VCs expect the startup to command a $2 billion or higher valuation when returning to market.
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Recently, the company has raised Salesforce's interest in its accessibility, highlighting the importance of innovation in this area. Salesforce's possible acquisition of Listen Labs announced that Listen Labs, a market research starter using voice-based artificial intelligence... the article showed potential Salesforce's acquisition of Listen Labs: finance details first on Patrick Robotics.
Florian Juengermann was German champion in competitive programming, studied at Harvard and founded the AI start-up list labs in 2023. According to information from business insiders, Salesforce is now conducting talks about a takeover for about two billion dollars.
According to information from Business Insider, the US software company Salesforce is talking about a purchase of the AI startup List Labs.
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