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SAA confirms major cybersecurity breach, launches investigation

  • South African Airways experienced a significant cyberattack starting on Saturday, May 3, 2025, which temporarily disrupted its website, mobile app, and internal systems.
  • The breach prompted SAA to activate disaster recovery protocols and respond swiftly to mitigate operational impacts while ensuring key customer service channels remained functional.
  • SAA contained the breach within the same day, restored normal system operations, and initiated an independent forensic investigation aimed at identifying the cause and assessing whether any data was compromised.
  • Group CEO Professor John Lamola emphasized that the company is fully committed to identifying the underlying cause of the event, enhancing its cybersecurity measures, and addressing any possible threats that may arise.
  • The incident led SAA to report to relevant authorities, reaffirm its commitment to transparency and operational stability, and pledged to notify affected parties if data breach evidence emerges.
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IT-Online broke the news in on Tuesday, May 6, 2025.
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