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Royal Mail Issues Update Fri December 19 as 117 Postcodes Hit by Severe Disruption - Full List

Royal Mail reports two-week second-class post delays in 117 UK postcodes, affecting hospital letters and parcel deliveries amid doubled festive volumes, Ofcom fined £21 million.

  • On December 19, Royal Mail released an update warning 117 postcodes are experiencing significant delivery disruption, and timely deliveries ahead of Christmas cannot be assured in those areas.
  • Royal Mail said disruptions stem from local issues like high sick absence and resourcing constraints, with rising parcel volumes blocking walkways in older delivery offices; it has recruited 20,000 additional staff and is bolstering local delivery offices.
  • Residents at Brownlow Court reported nearly two weeks without second-class post, missing NHS letters and a hospital appointment, while Bolton West MP Phil Brickell published a letter to Royal Mail's chief executive.
  • Households in affected postcodes cannot be assured of receiving parcels or letters six days a week, and Ofcom imposed a 21 million fine while warning of further penalties.
  • From early next year, Royal Mail plans to discontinue second-class Saturday deliveries, with COO Jamie Stephenson saying teams are `working hard to make sure every item arrives on time and with care`.
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Households issued Royal Mail warning to 118 UK postcodes - Yorkshire Live

Royal Mail has warned of delivery delays affecting 118 postcodes across the UK just days before Christmas due to staffing issues

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The Sun broke the news in United Kingdom on Thursday, December 18, 2025.
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