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Rome Pushes Meta to Allow Other AIs on WhatsApp

Italy's antitrust authority ordered Meta to suspend WhatsApp terms that block rival AI chatbots, citing potential market abuse and harm to consumers and competitors.

  • On Wednesday, Italy's antitrust authority ordered Meta Platforms to suspend contractual terms that could shut rival AI chatbots out of WhatsApp, issuing an interim order while it investigates.
  • The AGCM said it is coordinating with the European Commission as EU authorities opened related probes this month and last month, creating parallel scrutiny across the EEA.
  • Regulators warned that locking WhatsApp users into Meta AI could give Meta a commercial advantage and the watchdog said this may limit market access or technical development, harming consumers.
  • The Italian watchdog said it is coordinating with the European Commission as EU antitrust regulators launched a parallel probe last month and the European Commission opened an investigation this month.
  • Meta countered that its API isn't meant for chatbot distribution and said businesses using AI on WhatsApp remain unaffected, while the January 15 policy targets OpenAI, Perplexity, and Poke bots.
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In WhatsApp, the only IA feature available is the Meta property tool, the “Meta AI”. Competitive systems cannot access the platform. Do this exclusion, the Italian defence authority...

·Portugal
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ReutersReuters
+3 Reposted by 3 other sources
Center

Italy watchdog orders Meta to halt WhatsApp terms barring rival AI chatbots

Italy's antitrust authority (AGCM) on Wednesday ordered Meta Platforms to suspend contractual terms that could shut rival AI chatbots out of WhatsApp, as it investigates the U.S. tech group for suspected abuse of a dominant position.

·United Kingdom
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wz.dewz.de
+6 Reposted by 6 other sources
Center

The Italian antitrust authority has targeted the Facebook mother: Meta is supposed to stop contractual clauses that exclude other AI chatbots at WhatsApp. How Meta responds to the allegations.

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El Economista broke the news in on Wednesday, December 24, 2025.
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