Retail People Index shows worker morale slump in 2025

Retail worker morale slumped in 2025

The Retail Trust and global consulting firm AlixPartners’ new Retail People Index found wellbeing steadily dropped throughout 2025, from 61 to 57. The Index calculates average retail worker wellbeing scores out of a possible 100, with anything below 60 indicating people are struggling.   Meanwhile nearly half (49%) of staff went into work despite feeling ill at end of 2025, up from 40% at the start of the year and the highest level recorded sinc…

Retail People Index shows worker morale slump in 2025

More retail workers ended 2025 feeling unhappier and at risk of working while unwell and quitting their jobs, as concerns around high employment costs, redundancies and rising levels of retail crime took hold. The Retail Trust and global consulting firm AlixPartners’ new Retail People Index found wellbeing steadily dropped throughout 2025,… This story continues at Retail People Index shows worker morale slump in 2025 Or just read more coverage a…

Retail worker morale slumped in 2025 as job numbers hit record low

New reports shows retail worker wellbeing fell and staff working while unwell hit new high last year