Remaining Internet Quota Will No Longer Expire! Here's the New Government Regulation
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5 Articles
The government prohibits operators from forfeiting any remaining paid internet quota. Customers have the right to protection and a choice of services tailored to their needs.
The Ministry of Communication and Digital has issued a new regulation requiring mobile operators to protect customers' remaining internet quotas to prevent them from being forfeited unilaterally.
JPNN.com, JAKARTA - Have you ever felt like you lost out because your internet quota of tens of gigabytes suddenly expired when your active period expired? This practice, which is detrimental to consumers' finances, is now officially banned.
Komdigi has issued new regulations regarding remaining internet quota. Operators are required to protect customer quotas and provide service options at no additional cost.
GELORA.CO - The government has officially prohibited cellular operators from forfeiting customers' remaining internet quotas when the package's active period ends. Quotas that customers have paid for are now required to receive protection according to the available service mechanisms. This regulation is stated in the Circular Letter of the Minister of Communication and Digital Number 4 of 2026 concerning the Obligation to Fulfill Service Options…
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