US EditionRaye 'Devastated' as Fans Denied Entry to Paris Gig
Raye offered free future tickets and signed vinyl to 65 fans denied entry due to Ticketmaster's system error at her Paris Accor Arena show, with refunds and vouchers also provided.
- At Paris's Accor Arena on Sunday, 65 ticket-holders were refused entry during Raye's concert, despite having paid, due to a Ticketmaster error.
- Ticketmaster said a technical validation issue affected entry for a small number of fans, representing fewer than 0.6% of tickets sold.
- Fans waited two hours outside before being told they could not enter the gig, organisers fully refunded those affected and provided a gift card, and Raye said she was `completely devastated`.
- Raye apologised on Tuesday, offering complimentary future tickets and a signed vinyl to the 65 fans affected, writing `My deepest apologies to those of you affected.`
- The tour began on January 22 in Ałdz, Poland, supports the album This Music May Contain Hope due March 27, and runs through May 20.
14 Articles
14 Articles
The interpreter of "Escapism" finds the situation "unacceptable and unwarranted." Ticketmaster acknowledged an error, and proceeded with the reimbursement.
RollingStone
Raye ‘Saddened’ After Ticketmaster Blunder Leaves Ticket Holders Stranded Outside of Concert
During Raye’s This Tour May Contain New Music stop in Paris on Sunday, Feb. 15, 65 ticket holders were reportedly turned away and left stranded outside her concert at Accor Arena. The singer took to social media on Tuesday to address the Ticketmaster fumble. “I am completely devastated for the 65 ticket holders who were turned down from entering our Paris show on Sunday night,” wrote Raye on Instagram Stories the following Tuesday. “This is co…
"Saddened and let down" Raye offering 65 fans free tickets and signed vinyl after Ticketmaster error keeps them out of Paris gig
Raye has apologised to fans after they were turned down from entering her show in Paris, promising them signed vinyl and free tickets.
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