Enhancing railway safety: The benefits of body-worn cameras in mass transit

The number of attacks on Deutsche Bahn employees increased in 2024.

Train attendants, cleaning staff or also customer advisors of the train are repeatedly target of violent attacks. Employees are now further equipped with bodycams.

A job with the train is not always a pleasure, this is not only because of the frequent delays, but also because of the increasing levels of aggression of the passengers. According to railway manager Lutz, physical conflicts occur more often than in the past.

The violence against employees of Deutsche Bahn increased by six percent last year. Staff in regional transport are particularly affected.

Train attendants, cleaning workers or also customer consultants are the target of violent attacks. The railway manager calls numbers - and how the employees are to be protected.

Train attendants, cleaning staff or customer advisors of the train live dangerously. Again and again they become the target of attacks. Unbelievable: 3,300 physical attacks are six percent increase compared to the previous year. A mirror of social developments: According to company boss Lutz, since last year the personnel who have contact with passengers have been equipped with bodycams consistently, gradually. On a voluntary basis, employees wi…