Ana Karina Quessep, executive president of BPrO. Photo: Sebastián Londoño / Valora Analitik The Colombian Association of BPO (BPrO) -which brings together the main companies of contact center and outsourcing of services- turns 25 and prepares for a new phase with the inclusion of more lines of business and the challenge of adopting the technologies that emerge at national and global level. This is what Ana Karina Quessep, president of BPrO, said…
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Ana Karina Quessep, executive president of BPrO. Photo: Sebastián Londoño / Valora Analitik The Colombian Association of BPO (BPrO) -which brings together the main companies of contact center and outsourcing of services- turns 25 and prepares for a new phase with the inclusion of more lines of business and the challenge of adopting the technologies that emerge at national and global level. This is what Ana Karina Quessep, president of BPrO, said…