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Smith & Caughey's announces closure of Queen Street and online stores
Smith & Caughey's announced it will close its Queen Street store by July 31, 2025, and its online store on May 30, 2025, ending 145 years of trading in Auckland, New Zealand.
The closure follows a period of declining foot traffic due to economic challenges, competition from new malls, increased parking costs, roadworks, and ongoing remote work after Covid-19.
The company downsized its CBD location to one floor and permanently shut down its Newmarket branch during the previous year in response to changing retail market conditions.
Acting CEO Matt Harray described the decision as a "heartbreaking decision" and said 98 staff will be made redundant, acknowledging the announcement is "deeply emotional" for staff, suppliers, and customers.
Smith & Caughey's final sale will launch soon, marking the end of an era, and the closure highlights the ongoing challenges faced by traditional retail in Auckland’s changing city center.