New WhatsApp head wants to make the app easier to use, give its AI more chops
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New Delhi, Nov 10 (IANS) WhatsApp is preparing to expand its services beyond messaging. WhatsApp's new global head, Kunal Shah, who assumed the role in June 2026, said on Tuesday that artificial intelligence, digital payments, and better communication features are his three main priorities. Shah spent the first four months understanding user expectations and identifying areas where the messaging service could be improved. He then outlined the pl…
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Indian Abroad News - We Bring You HomeWhatsApp's big plan: AI, digital payments and smarter messaging on cards
Digital Desk | New Delhi, Nov 10 (IANS) WhatsApp is preparing to expand its services beyond messaging, with artificial intelligence, digital payments and improved communication features emerging as three key priorities under its new global head, Kunal Shah, who took charge as WhatsApp's global head in June 2026, said on Tuesday. Shah outlined the platform's future roadmap after spending his first four months understanding user expectations and…
WhatsApp’s big plan: AI, digital payments and smarter messaging on cards
New Delhi, Nov 10 (SocialNews.XYZ) WhatsApp is preparing to expand its services beyond messaging, with artificial intelligence, digital payments and improved communication features emerging as three key priorities under its new global head, Kunal Shah,... - Social News XYZ
WhatsApp wants to make some of its functions simpler and explore new tasks supported by artificial intelligence. Kunal Shah also anticipated conversations with financial and telecommunications partners, while the company claims it will keep end-to-end encryption of personal messages and calls.
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