Review Launched After 911 Caller Reportedly Put on Hold for 10-15 Minutes Following Shooting

A Toronto teen lay dying while a 911 caller was on hold. Now, the city is promising a review

The city will review an incident where someone called 911 and was put on hold for almost seven minutes while a teenage boy was dying from a gunshot wound.

Paramedics reviewing response time in fatal shooting of teen after reports 911 callers were put on hold

Toronto police received a call for a shooting at Jane Street and Emmett Avenue. It took six minutes and 42 seconds for the call to be answered.

Review launched after 911 caller reportedly put on hold for 10-15 minutes following shooting

Toronto Paramedic Services (TPS) says it is reviewing a 911 call of the shooting in the Mount Dennis neighboruhood over the weekend that left a 15-year-old boy dead after reports that a caller was left on hold for upwards of 15 minutes.

CRTC wants public report from Telus on wireless 911 outage in Brandon

The CRTC has asked Telus via a June 5 letter to provide a public summary of a 911 service outage Telus experienced from March 22-24 this year that impacted wireless 911 calls trying to connect to the public safety answering point (PSAP) in Brandon, Manitoba. The commission initially requested information regarding the outage from Telus in an April... Read more »