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Outage at border inspection kiosks causing delays at Canadian airports

  • On Sunday, the Canada Border Services Agency reported a kiosk outage beginning at 10:20 a.m., causing delays and warnings of long wait times at multiple Canadian international airports.
  • CBSA officials said the failure followed an `unforeseen technical issue during routine systems maintenance`, marking the second outage in five days causing nationwide delays.
  • Passengers at Pearson International Airport were warned of longer waits at Terminal 1 and Terminal 3, while Montreal‑Trudeau International Airport deployed a contingency plan with a 15-minute customs wait.
  • By early Monday morning the outage had been resolved, the agency said, though CBSA warned travellers could continue to experience delays and no delays were reported at Edmonton International Airport.
  • CBSA is investigating the disruption and working with partners to fix it quickly; the agency warned the outage may extend to all Canadian international airports and apologized.
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Another CBSA inspection kiosk outage affecting some Canadian airports

The Canada Border Services Agency says there is another outage affecting its inspection kiosks at airports across the country.

·Sechelt, Canada
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  • 76% of the sources lean Left
76% Left

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Winnipeg Free Press broke the news in Winnipeg, Canada on Thursday, October 2, 2025.
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