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One Million People Warned to Act Before Major UK Landline Change

Openreach said the remaining lines include 300,000 business premises, and warned that delays could force some users onto a costly temporary service.

  • Openreach warned that the Public Switched Telephone Network will officially shut down on January 31, 2027, leaving approximately 1 million copper-based lines active across the UK requiring urgent migration.
  • Britain is transitioning to an all-digital Internet Protocol fiber system to replace the 1870s-era copper network, with the original December 31, 2025, deadline delayed to ensure compatibility for vulnerable users relying on TeleCare.
  • Openreach Director of All-IP James Lilley warned that delaying migration "poses severe operational, safety, and compliance risks," noting that 300,000 active lines remain on business premises with complex specialist infrastructure.
  • Customers failing to upgrade before the deadline may face automatic transfer to EVAc, a limited temporary safety net that the company warns is "significantly more expensive than the modern digital alternatives already available."
  • Charity director Caroline Abrahams and analyst Paolo Pescatore at PP Foresight urged providers to coordinate a cohesive campaign, emphasizing that responsibility cannot rest solely with customers and advocating targeted support for vulnerable people.
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Wilts & Gloucestershire StandardWilts & Gloucestershire Standard
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One million people warned to act before major UK landline change

One million UK households and businesses risk losing landline access as Openreach retires the PSTN.

·Stroud, United Kingdom
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ispreview.co.uk broke the news on Friday, October 30, 2026.
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