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One Tech Tip: Group chats are a way of life but come with unspoken etiquette

Experts advise muting large groups, considering chat purpose, and keeping messages concise to prevent miscommunication and discomfort in group chats used worldwide.

  • The Emily Post Institute advised that long unformatted messages are unwelcome and an organized attachment often works better, according to experts.
  • Because words travel differently online, Wesson advises that chat group members should be cautious until norms are clear, as indecorous diversions can be career limiting, employment tribunals show.
  • It doesn't hurt to lurk first because some chat platforms prevent new chat members from seeing earlier posts, and emoji meanings vary widely, so choose them carefully.
  • If a group becomes unpleasant, chat participants should consider muting or sending a quiet DM before leaving and notify the chat administrator first, who should intervene if problems persist.
  • Organizations note that, despite informality, the Trent Windsurfing Club near Nottingham, England, uses WhatsApp and email and posts a 1‑point list on its website.
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One Tech Tip: Unspoken group chat rules you're probably ignoring, but shouldn't

Group chats now run much of daily life, and etiquette experts say a few simple habits keep them sane. In the latest One Tech Tip, The Associated Press shares tips from etiquette experts at Debrett’s on how to avoid annoying…

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NBC Bay Area broke the news in San Francisco, United States on Wednesday, February 25, 2026.
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