Micron, the Trillion-Dollar Memory Company, Refused to Replace a Crucial Drive for Current Market Value Until Reddit Got Mad

Micron, the trillion-dollar memory company, refused to replace a crucial drive for current market value until Reddit got mad

With the memory crisis only continuing to get worse, a PC gamer's fear right now is likely their memory, storage or GPU borking, and needing to spend an inflated price to replace it. One such Redditor had an external drive die in just one year, and Crucial only offered a refund of the original price they paid, which was a lot less than similar drives go for now. That was until they brought their problems to Reddit. Over on the PCMR subreddit, us…

Crucial SSD owner offered $200 refund for 4TB drive now selling for over $500 — company finally caves to warranty demands after protracted back-and-forth

Memory and data storage manufacturer Micron announced its exit from the consumer market earlier this year and pledged to honor warranties for existing products. However, according to a recent RMA case on Reddit, the company seems to be struggling to stick to that promise. Instead of replacing a faulty portable SSD, the company offered the customer a refund that was significantly lower than the product's current retail price. Explaining their fru…

One Crucial 4TB SSD Customer Stands Ground And Refuses Lousy $200 Refund Offered By Company; Perseverance Finally Results In A “Direct 1:1 Replacement”

As Micron has made plans to exit the consumer SSD and RAM business, its Crucial brand is expected to fade into oblivion, meaning that customers will be left high and dry when seeking warranty replacements for their solid-state drives. One 4TB Crucial X9 external SSD ended up failing, prompting the owner to seek a replacement through the company’s RMA service. The storage manufacturer might have approved the RMA, but instead of offering a replace…