Ombudsman: 35% More Complaints Filed This Year About Water Supply Problems
4 Articles
4 Articles
Complaints about water supply problems submitted to the Ombudsman have increased by 35% this year. This was announced in the studio of “The Day Begins” on BNT Velislava Delcheva, quoted by novini.bg. Among the signals are cases of prolonged water outages, poor quality and lack of timely information about accidents. According to Delcheva, the problems are mainly related to the outdated plumbing infrastructure, insufficient coordination between mu…
Ombudsman Velislava Delcheva insists that Sofia residents receive compensation for the prolonged breakdowns and shutdown of hot water by "Toplofikatsia Sofia".
Complaints about water supply problems to the Ombudsman increased by 35% this year, public defender Velislava Delcheva told BNT. She insisted on legal changes, better control over water utilities and compensation for citizens in the event of prolonged outages. Delcheva commented on the problems with water supply in parts of the village of Ribaritsa and said that she does not accept explanations, [...]
Complaints about water supply problems have jumped by 35% in just a year, and hundreds of citizens have already contacted the ombudsman because of prolonged breakdowns at Toplofikatsia Sofia. Velislava Delcheva sharply criticized the water and sewerage operators, local authorities and control institutions and insisted that people receive real compensation when basic services are not provided normally. According to her, it is unacceptable in the …
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