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Northumbria Police non-emergency wait times hit six minutes as force explores AI triage
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Northumbria Police non-emergency wait times hit six minutes as force explores AI triage
Average wait times for callers reaching Northumbria Police on the non-emergency number have risen to more than six minutes, a figure officials now describe as unacceptable. In response, police leaders are investigating the use of artificial intelligence to triage calls and redirect those that do not relate to criminal activity to other appropriate services. Figures presented to local politicians show a sharp deterioration in service standards ov…
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Leaning Left0Leaning Right1Center0Last UpdatedBias Distribution100% Right
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