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Newsom’s 911 Debacle Is California’s Latest Failed Tech Adoption

In 2024, Cal OES abandoned the Next Generation 911 system after staged turn-ons proved operationally flawed, the Sacramento Bee reported.
Choosing a novel regional approach, officials opted to build rather than adopt proven systems, as California settled on a regionalized design dividing the state into sectors.
The state contracted multiple technology companies to build the system, and Cal OES activated dispatch centers for staged tests that revealed operational flaws.
Californians continue to rely on an antiquated 911 system that officials say jeopardizes lives, and Cal OES will seek proposals next year for a replacement at potentially hundreds of millions in cost.
The 911 debacle joins a pattern of troubled state IT projects, including FI$Cal, and contrasts with Governor Gavin Newsom's public push and fee increases to modernize emergency communications this year.

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Hanford Sentinel

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Newsom’s 911 debacle is California’s latest failed tech adoption

Dan Walters Commentary: The governmental landscape is littered with information technology projects that have failed to deliver the promised benefits, have experienced huge cost overruns or have been abandoned.

1 day ago

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cnav.news

Waste of the Day: California’s $450 Million 911 Center Doesn’t Work

California spent $450 million on a new 911 call center system with four regional centers, but emergency communications are fouled up. The post Waste of the Day: California’s $450 Million 911 Center Doesn’t Work appeared first on Conservative News and Views.

2 days ago

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