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Martin Lewis Issues Advice for Online Shoppers Returning Items to 30 Stores
UNITED KINGDOM, JUL 6 – New Look will shut 38 stores in the UK and Ireland this year due to high street decline, with 12 closures in the UK and 26 in Ireland, industry sources confirmed.
- Martin Lewis, a finance expert, warned consumers on Good Morning Britain about misleading online return policies by 30 major UK retailers, including New Look and The Range.
- He explained that the issue arises because some retailers publish incorrect information that shortens the legally mandated 14-day notification and 14-day return periods under the Consumer Contracts Regulations 2013.
- Martin clarified that customers have 14 days after delivery to notify the retailer about returns and a further 14 days to send items back, making a maximum of 28 days for the entire return process.
- He mentioned that their evidence is being submitted to Trading Standards and that they are reaching out to each retailer to ensure they acknowledge their violations and outline their plans to address them, noting that some shops mistakenly treat in-store purchase rights as equivalent to online return rights.
- This alert underscores the importance for shoppers to know their correct online return rights and may prompt regulatory action to improve retailer compliance and consumer clarity.
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Keighley News+32 Reposted by 32 other sources
Martin Lewis warning to shoppers at 30 high street chains he says are 'wrong'
Martin Lewis is reporting high street chains including Monsoon, New Look, Home Bargains, The Range and Harvey Nichols to Trading Standards.
·Keighley, United Kingdom
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Martin Lewis warns shoppers about misleading return policies at 30 UK retailers
HighlightsMartin Lewis flags incorrect return rights information on 30 retail websitesRetailers include New Look, The Range, and SelfridgesLewis clarifies legal rights for online and in-store purchasesTrading Standards to be alerted following MoneySavingExpert.com investigationMartin Lewis highlights return rights confusionMoney-saving expert Martin Lewis has issued a warning to UK consumers after uncovering misleading returns information on the…
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Total News Sources38
Leaning Left1Leaning Right2Center28Last UpdatedBias Distribution90% Center
Bias Distribution
- 90% of the sources are Center
90% Center
C 90%
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