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Neo Financial Says It Is Cutting 102 Positions, Amounting to About 10% of Its Staff

The Calgary fintech said the cuts will simplify operations and focus resources on fewer products, while laid-off workers get severance and benefits.

  • On Tuesday, Neo Financial laid off 102 employees, representing about 10 per cent of its workforce. CEO Andrew Chau described the decision as the "hardest day" the company has had.
  • Rapid growth over the years introduced operational complexity that slowed Neo's operations, prompting management to "operate as a simpler and faster team" by focusing on fewer core products.
  • Affected employees receive severance pay, extended benefits coverage, and career transition support. Neo immediately deactivated system access for departing staff as part of its standard policy regarding sensitive personal information.
  • Despite the restructuring, two sources familiar with Neo described the company's growth as healthy, noting the firm raised $68.5 million in equity financing earlier this year and closed a $150 million credit card-backed securitization in April.
  • Neo serves more than 1.3 million Canadian customers through partnerships with licensed institutions for lending, though Tim Hortons plans to exit its card program on Oct. 1.
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The Toronto StarThe Toronto Star
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Neo Financial says it is cutting 102 positions, amounting to about 10% of its staff

CALGARY - Neo Financial says it is laying off 102 of its employees, amounting to about 10 per cent of its workforce.

·Toronto, Canada
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Winnipeg Free Press broke the news in Winnipeg, Canada on Tuesday, September 8, 2026.
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