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Neo Financial Says It Is Cutting 102 Positions, Amounting to About 10% of Its Staff
The Calgary fintech said the cuts will simplify operations and focus resources on fewer products, while laid-off workers get severance and benefits.
On Tuesday, Neo Financial laid off 102 employees, representing about 10 per cent of its workforce. CEO Andrew Chau described the decision as the "hardest day" the company has had.
Rapid growth over the years introduced operational complexity that slowed Neo's operations, prompting management to "operate as a simpler and faster team" by focusing on fewer core products.
Affected employees receive severance pay, extended benefits coverage, and career transition support. Neo immediately deactivated system access for departing staff as part of its standard policy regarding sensitive personal information.
Despite the restructuring, two sources familiar with Neo described the company's growth as healthy, noting the firm raised $68.5 million in equity financing earlier this year and closed a $150 million credit card-backed securitization in April.
Neo serves more than 1.3 million Canadian customers through partnerships with licensed institutions for lending, though Tim Hortons plans to exit its card program on Oct. 1.