US EditionNew NCDMV Check-in System Serves More Walk-in Customers, Keeps Them Out of the Sun
- Effective June 28, 2025, operational adjustments were introduced at 82 out of 115 driver license offices statewide to allow walk-in services throughout the day.
- These changes respond to long lines, wait times, and extreme heat, prompting Commissioner Paul Tine to advise avoiding the DMV for a couple of weeks if unnecessary.
- Staff now prioritize fast check-ins and direct customers to wait in vehicles until space is available inside, aiming to reduce line length and sun exposure.
- Tine reported a 22% increase in service speed from pilot programs and said, "We’re serving more people," while about 88% of annual customers will experience these updates.
- NCDMV plans to expand these improvements to nearly 60 more offices soon, expects more comfortable visits, and Saturday walk-in services will pause June 28 and July 5 then resume July 12.
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NCDMV: Check in and wait anytime to avoid long lines
The North Carolina Division of Motor Vehicles (NCDMV) has expanded walk-in services across 82 statewide driver license offices, allowing customers to without appointments to walk in any time during business hours.
·Raleigh, United States
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