Microsoft Says Outage Was a "Technical Issue," Not a Hack
- On Friday, Microsoft reported "sustained improvements" in recovery efforts across North America and Europe following a global outage that began Thursday, disrupting Outlook, Teams, and Copilot.
- After several servers became "unexpectedly unavailable," Microsoft described the cause as "elevated load" on its infrastructure, pushing extra traffic onto remaining systems across 74 countries.
- Monitoring website Downdetector recorded almost 140,000 complaints about Outlook at 6pm GMT on Thursday, with reports peaking at more than 2,000 times their normal level across 60 countries.
- Public services including UKPolice and NHS reported disruption, with officials advising the public to call 101 for urgent matters. A National Pharmacy Association spokesperson said "waits may be longer than normal and there may be delays to some prescriptions."
- Microsoft found "no evidence of malicious activity" and plans to release an incident report. This marks the fourth major outage the company has faced in 2026, impacting its 430 million users.
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139 Articles
Watch Microsoft Makes Some Progress on Outlook Outage
Microsoft Corp. is struggling to restore access to its flagship software and end an outage that has paralyzed government offices, traders and businesses globally. Users in more than 70 countries were affected. The company says its making progress toward recovering service. Matt Day reports.
Microsoft reports progress in reviving some services amid global outage disrupting businesses, governments
Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police crime reporting, court operations, AI tools and many other services.
Microsoft Finally Issues Apology and Explains Why Outlook Went Down For So Long – 100PercentFedUp.com – by Isaac
Microsoft says Outlook and Microsoft 365 are broadly recovering after a global outage, but intermittent access problems and delayed email may continue.
Microsoft has announced that it is making progress in restoring services after a major global outage, which left millions of users around the world without access to its platforms and digital tools. According to the company, the situation in Europe is improving, while email delivery is gradually being restored to an increasing part of the infrastructure. "Japan remains relatively more stable, while the situation in North America is also improvin…
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