Microsoft Battling to Fix Global Outlook Outage
Microsoft said it was seeing limited recovery as it rerouted traffic, after the outage disrupted Outlook, Teams and Copilot in 74 countries and territories.
- A global Microsoft outage disrupted services in 74 countries, knocking out Outlook, Teams, and Copilot. The company attributed the disruption to "elevated load" on its infrastructure.
- Microsoft initially investigated reports in the Americas but later confirmed the issue affected service connectivity in any region. The company stated it is "aggressively pursuing all pathways to reduce impact."
- Outage tracker Downdetector reported a sharp decline in connectivity in Washington and Hong Kong, affecting thousands of users. New Zealand's foreign ministry noted its ability to receive emails was affected, impacting its New Zealand Embassies and Consulates.
- In an update shortly after 6 pm Eastern Time, Microsoft said it was "observing limited recovery" as it routed traffic away from affected servers. Users may experience gradual recovery as their clients reconnect, the company added.
- Microsoft continues to monitor changes applied to improve serviceability, confirming they are not taking as expected. The tech giant stated, "We're identifying alternate workstreams that can be applied to increase capacity," without specifying when service would be fully restored.
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74 countries are hit by Microsoft's messaging breakdown. The company admits that it is unable to solve the problem caused by "a high load" on the infrastructure and cannot predict when the service will be restored.
The Examiner
The Canberra TimesMicrosoft outage recovery 'not progressing as expected'
Thousands of Microsoft users remain unable to use key products and the tech giant is struggling to return...
Microsoft is working to resolve a global outage that is said to have affected tens of thousands of users worldwide. The company said Thursday evening that "connectivity issues" were affecting services such as Outlook, Teams and its artificial intelligence software Copilot. The problems were also experienced by users in Slovenia.
Microsoft Down: Outlook, Teams, Copilot And SharePoint Face Global Outage; What Happened?
Microsoft 365 outage disrupted Outlook, email access, account logins and workplace applications for thousands of users worldwide on Friday. Microsoft users worldwide reported problems accessing Outlook, Microsoft 365 and other workplace services as the company worked to fix the outage.
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