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Meta halts teens' access to AI characters globally

Meta will disable AI character chats for teens globally while developing safer, age-appropriate versions with parental controls, responding to parental concerns and regulatory scrutiny.

  • Meta Platforms Inc. announced it is pausing teens' access to AI characters globally across all its apps starting in the coming weeks.
  • After hearing from parents and guardians wanting more control, Meta Platforms Inc. said it will develop teen-specific AI characters with built-in parental controls.
  • Meta will block accounts listing teen birthdays or flagged by age-prediction technology, but teens can still use Meta Platforms Inc.'s AI assistant with new characters focusing on education, sport, hobbies.
  • With trials imminent, Meta's pause on teen AI characters comes days before a New Mexico case alleging Meta's failure to protect kids and a Los Angeles case over app harms, with CEO Mark Zuckerberg expected to testify.
  • The company had planned to roll out blocking controls early this year but is disabling AI characters for teens while updating to a newer iteration.
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Meta will not allow access to teenagers until it launches new versions of the virtual characters specifically for minors.

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The company promises to replace the current characters with specially created versions for minors.

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TechCrunch broke the news in San Francisco, United States on Friday, January 23, 2026.
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