Making Mental Health Chatbots More Culturally Sensitive Won’t Necessarily Make Them Safer

Making mental health chatbots more culturally sensitive won't necessarily make them safer

Demand for mental health care in Canada has risen sharply. In a health care system already short of publicly funded specialists, Canadians often wait months for support. Many are filling this gap with general-purpose generative AI chatbots (like ChatGPT), presumably because these systems are free, immediate and available at all hours.

Making mental health chatbots more culturally sensitive won’t necessarily make them safer

Demand for mental health care in Canada has risen sharply. In a health-care system already short of publicly funded specialists, Canadians often wait months for support. Many are filling this gap with general-purpose generative AI chatbots (like ChatGPT), presumably because these systems are free, immediate and available at all hours. However, these chatbots carry assumptions about what distress is and how it should be described, and those assum…

Making mental health chatbots more culturally sensitive won’t necessarily make them safer - Stuff South Africa

Demand for mental health care in Canada has risen sharply. In a health-care system already short of publicly funded specialists, Canadians often wait months for support. Many are filling this gap with general-purpose generative AI chatbots (like ChatGPT), presumably because these systems are free, immediate and available at all hours. However, these chatbots carry assumptions [...]