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Majority of Birmingham Airport workers face monthly passenger abuse

A Unite survey of 1,800 workers found 72% of ground staff and 71% of cabin crew faced monthly verbal abuse.

Summary by Worcester News
More than seven in 10 aviation workers, including staff at Birmingham Airport, are subjected to verbal abuse at least once a month, according to a new survey by trade union Unite.

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Majority of Birmingham Airport workers face monthly passenger abuse

More than seven in 10 aviation workers, including staff at Birmingham Airport, are subjected to verbal abuse at least once a month, according to a new survey by trade union Unite.

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Worcester News broke the news in Worcester, United Kingdom on Monday, November 2, 2026.
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