M&S says customers' personal data taken by hackers
- Marks & Spencer revealed on April 22 that hackers stole some customers' personal data during a damaging cyberattack affecting its UK operations.
- The attack involved pulling systems offline and data exfiltration, leading to speculation about ransomware, though M&S neither confirmed nor denied this.
- Additional disruptions included shutdowns of online orders, in-store payment issues, and stock shortages; a group named Scattered Spider is possibly linked to the incident.
- M&S stated the stolen data could include names, contact details, and order history but excludes usable payment or password information, prompting customers to reset passwords upon login.
- The Information Commissioner's Office is investigating, and M&S urged no customer action while warning about phishing risks and continuing efforts to restore services.
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Marks & Spencer reveals customer data taken by hackers after cyber attack
The retail giant said the personal data accessed does not include payment or card details, or account passwords. Retail giant Marks & Spencer has revealed that customer personal data has been taken by hackers after being hit by a damaging cyber attack. Chief executive Stuart Machin said the data had been accessed due to the “sophisticated nature of the incident”, but stressed this does not include payment or card details, or account passwords. H…
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