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Local grandma receives $30 Barbie from Canada, then $802 tariff charge from shipper

A decimal error inflated a $30 Barbie’s declared value to nearly CAD 3,000, triggering an $802 tariff that FedEx removed after news intervention.

  • Recently, Bonnie O'Connell received an $802 invoice from FedEx for a package delivered weeks earlier, but after NewsCenter 5 intervened, FedEx removed the unexpected tariff charge.
  • A misplaced decimal caused the $30 Barbie doll to be valued at nearly $3,000 Canadian dollars, which converted to about $2,100 U.S. dollars at the exchange rate.
  • The doll was a $30 gift sent by her cousin in Nova Scotia for her four-year-old granddaughter, and Canada Post says every U.S.-bound package must be assessed for tariffs.
  • When O'Connell contacted FedEx, the company said the correction could take months, causing her 'a pain in the pit of my stomach' and straining her holiday budget.
  • U.S. tariff changes mean the United States added a 35% tax on Canadian goods and eliminated the de minimis exemption, increasing costs and paperwork for cross-border families this holiday season.
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Grandma receives $30 Barbie from Canada, then $802 tariff charge from shipper

When Bonnie O'Connell received an $802 invoice for a package she received recently via FedEx, she knew something was wrong.

·Lancaster, United States
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WCVB broke the news in Boston, United States on Saturday, December 20, 2025.
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