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“Listen for the Silence”: Insights from a Long-Serving CEO

Summary by hbr.org
Aflac CEO Dan Amos took over the business in 1990 and has grown it from $2.7 billion to $17.2 billion in revenue, making him the longest-serving CEO in the Fortune 250. In this week’s HBR Executive Agenda, Amos shares stories from his tenure, his leadership playbook, and the leadership skills he believes are nonnegotiable. Amos sees the CEO’s job as that of “consultant-in-chief,” meaning he delegates decisions while holding his team accountable.

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hbr.org broke the news on Wednesday, May 20, 2026.
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