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LG TVs’ Unremovable Copilot Shortcut Is the Least of Smart TVs’ AI Problems

LG will let users delete the Microsoft Copilot shortcut after criticism over its unremovable presence on smart TVs, which launched the AI chatbot via the browser.

  • Earlier this week, LG said it will take steps to allow users to delete the shortcut icon if they wish after several owners of LG smart TVs found a Microsoft Copilot shortcut installed.
  • The Copilot shortcut launches the AI chatbot in the TV's browser, sparking privacy concerns on smart TVs as customers demanded control over which services appear, a LG spokesperson said.
  • Owners reported shortcuts that acted like apps but could not be removed from the shortcut bar on LG smart TVs, while tech outlets argued this placement was probably a bad idea.
  • Engadget described the move as LG relenting in its pursuit of forcing Copilot down its users' throats, while observers noted customers prefer to choose which services are preinstalled.
  • Timing remains uncertain, with outlets requesting specifics as deletion is likely via a future software update; commentators recalled the U2 iTunes album giveaway as a similar backlash.
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LG Will Let TV Owners Delete Microsoft Copilot After Customer Outcry

·United States
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Over the last few days we have seen how a seemingly minor update of webOS has ended up becoming a paradigmatic case of how far manufacturers are willing to force third-party services on devices already sold. Logically we talk about Microsoft Copilot’s arrival on LG TV with SO webOS, which, without initial possibility of eliminating it, has lit a fuse that not only speaks of Artificial Intelligence, but also of control, ownership and limits in co…

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Bloomberg broke the news in United States on Thursday, December 18, 2025.
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