The 10 airlines that got better — and worse — at handling bags during this year's busy season

The 10 airlines that got better — and worse — at handling bags during this year's busy season

Summer is the airline industry’s busy season, when sustained passenger volumes tend to be at their highest. But with greater traffic comes more baggage, and with more baggage comes more opportunity to mishandle baggage. Based on a Quartz analysis of Department of Transportation data for mishandled baggage — which the…Read more...

The 10 airlines that got better — and worse — at handling bags during this year’s busy season

Summer is the airline industry’s busy season, when sustained passenger volumes tend to be at their highest. But with greater traffic comes more baggage, and with more baggage comes more opportunity to mishandle baggage. Based on a Quartz analysis of Department of Transportation data for mishandled baggage — which the government defines as checked luggage “lost, damaged, delayed, and pilfered” — this is how much airlines stepped their game. In so…

Legacy Airlines Are Now Coming For Your Carry-on Bag

Traditional airlines worldwide are rapidly eliminating long-standing perks from their basic fares, blurring the line between full-service and budget carriers, according to industry analysis of 90 major airlines. Air Canada's decision to ban standard carry-on luggage for its lowest-fare passengers ...