Kokua Line: Why didn’t Alaska, Hawaiian airline accounts merge? | Honolulu Star-Advertiser

Kokua Line: Why didn’t Alaska, Hawaiian airline accounts merge? | Honolulu Star-Advertiser

Question: Regarding the merger of Hawaiian and Alaska airlines’ loyalty programs into Atmos Rewards, I received a notice on Oct. 1 that “as a former HawaiianMiles member, a new Atmos Rewards number has been created” for me. … Unfortunately, my mileage credited to Atmos was only from my HawaiianMiles account (10,629 miles), not Alaska’s Mileage Plan (in which I had 6,552 credited miles). … I thought that Hawaiian and Alaska miles would be automat…