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Kärt Pormeister: Chatbot answers incompatible with idea of legal counseling

Summary by Eesti Rahvusringhääling
Replacing free legal counseling with a ministry chatbot is likely the worst idea of the year. Such a plan might only seem like a sensible initiative to someone who has never dealt with chatbots or the provision of legal aid, writes Kärt Pormeister in a Vikerraadio daily commentary.

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Eesti RahvusringhäälingEesti Rahvusringhääling
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Kärt Pormeister: Chatbot answers incompatible with idea of legal counseling

Replacing free legal counseling with a ministry chatbot is likely the worst idea of the year. Such a plan might only seem like a sensible initiative to someone who has never dealt with chatbots or the provision of legal aid, writes Kärt Pormeister in a Vikerraadio daily commentary.

·Estonia
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Eesti Rahvusringhääling broke the news in Estonia on Friday, December 5, 2025.
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