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IRCTC penalises caterer after passenger finds metal piece in dal on Guwahati train

Summary by Hindustan Times
IRCTC said it imposed a substantial penalty on the catering service provider after passenger Amit Awasthi reported finding a metal piece in his dal.

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New Delhi: The Railways has taken action after a passenger on the Guwahati-Okha Dwarka Express found a piece of metal in his food. Amit Awasthi

·Kottayam, India
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A piece of metal from a dish scrubber was found in a passenger's mouth on a Guwahati-bound train, raising questions about the railways. After the video went viral, IRCTC imposed a heavy fine on the catering service provider and removed the staff concerned from duty.

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Hindustan Times broke the news in New Delhi, India on Wednesday, November 11, 2026.
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