Internet and cell service restored after another cable theft attempt
TELUS said a 102% rise in thefts this year has driven repeated cable damage that disrupts critical services across the region.
- On Sunday, thieves intentionally cut TELUS fibre cables near Mount Hayes on Highway 16, disrupting internet, television, and phone services across northwest B.C. from Fraser Lake to Prince Rupert.
- TELUS reported a 102% surge in thefts year-over-year in 2026, as thieves targeting copper cables often sever nearby fibre lines, disrupting critical services for residents across the region.
- "Emergency Roaming has been activated," the company stated, to provide wireless support for restoring basic voice calls and messaging services via an alternate carrier network for impacted communities.
- By approximately 10 p.m. Sunday, crews restored the vast majority of internet and wireless services, though technicians continue working to resolve intermittent landline issues persisting in Fraser Lake.
- Working with the Royal Canadian Mounted Police , TELUS has installed security cameras, alarms, and custom barriers to deter future vandalism and combat the recurring theft threat.
14 Articles
14 Articles
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Telus has announced that most internet-based services in northwestern B.C. have now been restored as of approximately 10 p.m. Aug. 2, 2026 after an early afternoon outage left many parts of the region without internet, television and phone services for most of the day. The company said there was cut to an optic fibre line near Vanderhoof that caused an outage of Telus landlines, cell services and internet. The affected area includes most of nort…
Internet and cell service restored after another cable theft attempt - Vanderhoof Omineca Express
Telus has announced that most internet-based services in northwestern B.C. have now been restored as of approximately 10 p.m. Aug. 2, 2026 after an early afternoon outage left many parts of the region without internet, television and phone services for most of the day. On Sunday afternoon, thieves intentionally cut TELUS cables in the Mount Hayes area along Highway 16, causing significant damage to the fibre lines and disrupting home phone, inte…
Internet and cell service restored after another cable theft attempt - Northern Sentinel
Telus has announced that most internet-based services in northwestern B.C. have now been restored as of approximately 10 p.m. Aug. 2, 2026 after an early afternoon outage left many parts of the region without internet, television and phone services for most of the day. On Sunday afternoon, thieves intentionally cut TELUS cables in the Mount Hayes area along Highway 16, causing significant damage to the fibre lines and disrupting home phone, inte…
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