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India fines IndiGo record $2.45 million over mass flight cancellations

IndiGo canceled 2,507 flights and delayed 1,852 more in early December, stranding over 300,000 passengers due to poor roster planning and pilot rest policy lapses, DGCA said.

  • On Saturday the Directorate General of Civil Aviation imposed a $2.45 million fine on IndiGo, India's biggest airline, for poor roster planning that caused large-scale December cancellations.
  • Regulator findings show IndiGo admitted 'misjudgement and planning gaps' adapting to the pilot rest policy after two years' lead time, with failures balancing commercial imperatives and crew members' ability to work.
  • Holding a 60% domestic share, IndiGo operates over 2,000 daily flights; DGCA ordered relief of the senior vice president of operations control centre and warned CEO Pieter Elbers.
  • IndiGo has processed refunds for December 3 to December 5 and provided two travel vouchers of Rs 5,000 each, DGCA said, while Naidu stated `more than Rs 750 crore has already reached passengers`.
  • The panel submitted its report on December 27, 2025, and Union Civil Aviation Minister Rammohan Naidu promised strict action after earlier warnings in Rajya Sabha.
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India has sanctioned IndiGo with $22.2 million for the air chaos of December 2025.

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ch-aviation broke the news in on Friday, January 16, 2026.
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