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Microsoft 'Seeing Improvements' as Outage Causes Global Chaos
Microsoft said recovery is improving, but many users still face intermittent outages and some firms have switched to fax machines and manual workarounds.
A global Microsoft outage disrupted Outlook, Teams, and Copilot for employees in more than 70 countries on Friday, as the tech giant admitted fixes had not gone as anticipated.
GMB national secretary for public services Rachel Harrison reported a "serious impact" across NHS and ambulance trusts, with 111 and 999 operators unable to refer patient details in the normal way.
Organisations including Avanti West Coast, Chelsea, and Homebuyers face significant delays, while major firms like BNP Paribas have reverted to manual processes and fax machines to continue operations.
Microsoft reported "encouraging recovery progress" with systems restored across several regions, though the company warned that some users may still experience intermittent issues as recovery actions continue.
Professor Washington Yotto Ochieng at the ICL Centre for Active Resilience and Security warned the outage "raises an alarm" about reliance on online technology, calling for government transparency and proactive oversight.
A gradual improvement is showing in the serious problem caused to communications around the world due to the long-term outage of Microsoft.
Millions of users continue to be unable to perform basic tasks with the failure lasting for more than 12 hours.
According to a recent update from the company, the picture has gradually begun to improve, with users in Europe noticing better availability of services and restoration of email delivery. Positive …
Extensive service outage lasted several hours - Hospitals, police, stock exchanges and airlines experienced disruptions - Microsoft shares fell 2.6% in pre-conference trading - Email delivery deadline extended to 48 hours, questions about the weekend