I went undercover as a cleaner at a failing care home.

I went undercover as a cleaner at a failing care home. Here’s what I witnessed

54 minutes agoShareSaveCatriona MacPheeBBC Scotland DisclosureShareSaveBBCIn my seven weeks undercover in an overstretched care home I witnessed many scenes of poor care and distress but there was one incident that I suspect will remain with me for a long time.On the worst days, when staffing was at its lowest levels, the residents would sometimes shout for help as they heard my cleaning trolley rumbling past their rooms. Some were desperate for…