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I ran 9 empathy tests: ChatGPT vs Gemini vs Claude — and there’s a clear winner

Summary by Tom's Guide
Can AI truly understand human emotions? I tested ChatGPT, Gemini and Claude across nine emotionally charged scenarios — from panic to shame to celebration — to find out which chatbot has the most emotional intelligence. The winner surprised me.

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I ran 9 empathy tests: ChatGPT vs Gemini vs Claude — and there’s a clear winner

Can AI truly understand human emotions? I tested ChatGPT, Gemini and Claude across nine emotionally charged scenarios — from panic to shame to celebration — to find out which chatbot has the most emotional intelligence. The winner surprised me.

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Tom's Guide broke the news in on Saturday, January 3, 2026.
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