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Daughter Learned of Mother’s Murder Through Facebook, Says Police “Let Her Down”

Karen Bassett discovered her mother’s death via social media before police notification; the Independent Office for Police Conduct is reviewing West Mercia Police’s family notification process.

  • A social‑media post on 27 September led Bassett to realize her mother Ann Green had been found dead at her Bromyard home, after seeing comments like 'RIP Ann'.
  • A friend messaged Bassett a link to a social-media article whose commenters prompted her to call local police in south Wales, who said they would liaise with West Mercia Police.
  • West Mercia arranged a visit within 40 minutes after Bassett called local police, who told her inquiries were underway. Bassett said she had to pass the news to family herself.
  • The force said it would not be appropriate to comment while the investigation is ongoing, and an IOPC spokesperson told the BBC it is 'examining the police response' and 'looking at the timeliness and steps taken by the force to notify Ms Green's family of her death'.
  • Bassett said she felt 'angry' and 'let down', warning 'I don't think it will ever be good enough' and that 'No-one should ever have to find out their loved ones have been taken through social media.
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BBC News broke the news in United Kingdom on Friday, February 6, 2026.
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