Holiday Frustration: These Were the Most Common Complaints This Year

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Especially problems with air travel, bad accommodation as well as trouble with the rental car stimulated the holidaymakers.

SALZBURG24

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Flight failures, impermissible fees with Ryanair, deficiencies in the hotel or problems with the rental car: For many travelers from Austria, the holiday period did not go without frustration. This is shown by a recent evaluation of 544 holiday complaints by the Association for Consumer Information (VKI) on behalf of the Chamber of Labour (AK) for the months of July and August.

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Problems with air travel, poor accommodation and trouble with the rental car have clouded the holiday for many travellers this year. Almost every second travel complaint, which the Chamber of Labour (AK) reached in the summer, revolved around air travel. Most of it was about changed flight times or airlines. Especially many requests were also due to inadmissible, but nevertheless demanded additional fees of the Irish low-cost airline Ryanair, th…

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According to an evaluation by the Association for Consumer Information, the three biggest holiday exciters in 2026 were air travel, bad accommodation and trouble with rental cars.