Hilton Hotel Group Launches 'Hilton AI Planner' Digital Concierge Product

Hilton rolls out AI concierge to help travellers plan stays

Hilton has introduced a new AI-powered travel planning tool designed to help travellers explore destinations and personalise their hotel stays, marking a new step in the hospitality group’s efforts to enhance the guest experience through digital technology. The Hilton AI Planner, now in beta on Hilton’s official website, functions as a generative AI concierge that uses conversational intelligence to assist guests in discovering hotels across the…

Hilton Hotel Group Launches 'Hilton AI Planner' Digital Concierge Product

Hilton has launched a new product – the Hilton AI Planner, a generative AI–powered digital concierge that helps travelers explore the company’s global portfolio of hotels and plan memorable stays with Hilton. The introduction of the Hilton AI Planner, now in beta testing at hilton.com, addresses the growing use of AI tools for travel planning and underscores Hilton’s long-standing commitment to innovation and investment in technologies that enha…

Hilton Introduces Trip Planning Tool That Embeds Conversational AI Into the Hotel Booking Process

Hilton has introduced a new generative AI–powered planning tool designed to help travelers explore its global portfolio of hotels and simplify the process of planning and booking a stay. Announced this week, the new Hilton [...]