Aussie Telco Fined $2.5 Million for Failing to Protect Customers From Scams

Aussie telco fined $2.5 million for failing to protect customers from scams

An Aussie telco serving regional Australians has been slapped with a massive fine after breaching anti-scam...

Telco fined $2.5 million for mobile phone fraud

Scammers were able to bypass Southern Phone's identity verification systems for months, leading to customers being defrauded almost...

Telco Southern Phone fined $2.5m for breaching anti-scam laws

The Australian Telecommunications and Media Authority says scammers were able to manipulate the telco's systems to bypass required identity verification processes.

Australian MVNO hit with fine for scam rule breaches

Australian MVNO Southern Phone paid a penalty of more than AUD2.5 million ($1.6 million) for not following anti-scam rules, the highest the telecoms regulator has imposed for this type of breach. An Australian Communications and Media Authority (ACMA) investigation found the operator breached anti-scam rules on 168 occasions between July 2024 and February 2025. Scammers bypassed identity verification processes to gain control of consumers’ mobil…

'Harm': Telco's $2.5m fine over scams

A major Australian telco has been slapped with a huge penalty for allegedly failing to protect customers from scam callers.