US EditionSocial Security needs to prioritize service
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2 Articles
Social Security needs to prioritize service
The Social Security Administration (SSA) has struggled with customer service for years. Declining staffing and funding have left North Dakotans in the lurch, dealing with long wait times on the phone and in Social Security offices, busy signals on the phone, or being unable to reach anyone for their customer service needs. SSA scrapped a service change last week that would have forced many North...
Guest: Social Security needs to prioritize customer service
The Social Security Administration (SSA) has struggled with customer service for years. Declining staffing and funding have left North Dakotans in the lurch, dealing with long wait times on the phone and in Social Security offices, busy signals on the phone, or being unable to reach anyone for their customer service needs. SSA scrapped a service change last week that would have forced many North...
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