From Uniqlo to Zara, clothing brands try to win over Gen Z with a needle and thread
Retailers are pairing mending and resale with workshops as Gen Z shoppers push demand for longer-lasting clothes, with more than 730 Primark sessions held.
- Levi Strauss, Uniqlo, and Primark are expanding in-store repair and mending services this year to engage a new generation of shoppers interested in sustainable consumption and thrift shopping.
- Detroit resident Chloe Halprin, 25, exemplifies this shift; retailers implement 'fix it, don't ditch it' programs to address consumer desires for budget-friendly maintenance and reduced carbon footprints.
- Primark has held more than 730 workshops across nine of the 17 countries where it operates; Uniqlo provides aftercare services in 75 of its roughly 2,500 stores worldwide.
- Kate Fletcher, a professor at Manchester Metropolitan University, critiques these programs, arguing that repair services remain limited compared to the industry's continued growth in overall clothing production.
- To make repairing and reselling clothes more commercially viable, retailers including Primark and ThredUp are urging governments in North America and the European Union to adopt new tax policies.
23 Articles
23 Articles
Clothing brands woo Gen Z shoppers with sewing lessons and in-store repairs
Popular clothing retailers like Levi's are offering in-store repairs and hosting sewing workshops as they try to appeal to young consumers looking to save money and protect the environment.
Even the giants of the fast fashion want to change, on the push of the GenZ, reducing the environmental impact of the supply chain. Campaigns of awareness and platforms for the sales, but remains the problem of the excess of production
From Uniqlo to Zara, clothing brands try to win over Gen Z with needle and thread
Encouraging customers to mend worn clothes instead of buying new ones might seem like a self-defeating sales strategy. But in-store repairs and sewing workshops are becoming essential retail services for clothing brands as they try to appeal to young consumers who want to save money and the planet.
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