Four Banks Must Return Money to Customers. The Office of Competition and Consumer Protection (UOKiK) Has Issued an Important Decision.
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Four Banks Must Re-Examine Customer Complaints. Refunds From as Many as Four Years Ago Are Possible.
Important news for customers of four banks operating in Poland. The Office of Competition and Consumer Protection (UOKiK) has ordered financial institutions to re-examine rejected complaints regarding money that disappeared from accounts without the owners' consent. Some customers can recover their lost funds even if the bank previously refused to help them. The decisions also apply to cases pending since November 2022. The UOKiK is intervening.…
Data fraud and cyberattacks on personal accounts have been a serious challenge for the financial sector for years. However, the practice of many institutions so far has been to automatically reject complaints from affected consumers. The Office of Competition and Consumer Protection (UOKiK) has once again decided to intervene in the matter of unauthorized banking transactions, issuing binding decisions against four more entities operating on the…
If an unauthorized payment transaction occurs, the bank must return the stolen funds, although this is not always the case. The President of the Office of Competition and Consumer Protection (UOKiK) has ordered four more institutions: ING Bank Śląski, Bank Ochrony Środowiska, Nest Bank, and Plus Bank, to change their procedures for handling unauthorized payments. These banks will re-examine previously rejected complaints. Similar decisions were …
The Office of Competition and Consumer Protection (UOKiK) has decided that ING Bank Śląski, Bank Ochrony Środowiska, Nest Bank, and Plus Bank must re-examine rejected complaints regarding unauthorized transactions and, in some cases, refund... Full version of the website: https://ithardware.pl/aktualnosci/banki_uokik_zwrot_pieniedzy-55797.html
The President of the Office of Competition and Consumer Protection (UOKiK) has ordered ING Bank Śląski, Bank Ochrony Środowiska, Nest Bank, and Plus Bank to change their procedures for handling unauthorized payment transactions, the office announced on Wednesday. The banks will also review rejected complaints and, if necessary, refund customers' lost funds.
The President of the Office of Competition and Consumer Protection (UOKiK) has ordered ING Bank Śląski, Bank Ochrony Środowiska, Nest Bank, and Plus Bank to change their procedures for handling unauthorized payment transactions. The banks are also required to review rejected complaints and, if necessary, refund lost funds to customers.
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